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About the Role
As a Retail Associate, a typical day might include the following:
- Welcoming and engaging with customers as they enter the store
- Assessing customers’ needs and suggesting solutions to their problems
- General cash handling. Working with cash registers and processing payments
- Setting and attaining sales goals
- Giving customers advice about sales and promotions
- Using upselling techniques to increase store sales
- Promoting Footy Depot in a positive and professional manner
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day, before opening and after closing
Other duties as assigned
Requirements
This job might be for you if you demonstrate the following abilities and meet these qualifications:
Must be 17 years or older
A strong passion for soccer and general knowledge of soccer merchandise or trading cards
Minimum of one year of relevant experience in retail, sports, or a customer-facing role
High school diploma or GED (or currently working toward one)
Strong communication, interpersonal, and organizational skills
Ability to meet or exceed sales and customer service goals
Comfortable interacting and engaging with customers
Basic computer skills (POS system knowledge is a plus)
Availability to work evenings, weekends, and holidays
Ability to lift/carry up to 30 lbs and move throughout the sales floor and stockroom
Understanding of basic retail metrics and KPIs to help drive store performance
Physical Demands / Work Environment / Hours
The physical demands and work environment listed here represent what’s typically required to successfully perform this role. Reasonable accommodations may be made for individuals with disabilities.
May need to lift or move up to 30 lbs using proper techniques and stand for extended periods
Fast-paced, team-oriented retail environment
Non-traditional hours are expected, including weekends, evenings, and holidays
Must be available at least 3 days a week — Sunday availability is required
About Us
Footy Depot is your one-stop soccer shop, based in the Burlington Mall and built for real fans of the game. Since opening in 2024, we've become a go-to spot for everything from jerseys and cleats to trading cards and collectibles.
We’re all about bringing the global football culture to our local community—with a focus on authenticity, great service, and a love for the sport.
Our team is passionate, diverse, and always ready to help. If you love the game and enjoy connecting with people, you’ll fit right in.
Footy Depot is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.